Privacy Policy

Our contact details

Name: OMNI Money Solutions Limited
Address: 40 Kimbolton Road, Bedford, England, MK40 2NR

OMNI Money is an Account Information Service Provider (AISP). Our service is provided at It allows you to see all of your online banking accounts and other assets and liabilities in one place and analyses your account information and transactions to help you track your financial health, which we refer to in this policy as our “service or “services”.

When we refer to our trading name “OMNI Money” or “we, “us” or “our” in this policy, we are referring to OMNI Money Solutions Limited. We are the data controller in relation to the personal data you provide to us, which means we determine the purposes and the way in which your personal data is, or will be, processed.  

The type of personal information we collect

We currently collect and process the following information:
  • Registration Information
    To register to use our service you will have to supply us with your email address, UK postcode, date of birth and debit or credit card to pay for the monthly subscription. Registration information also includes the credentials you share with us to allow us to access your Account Information.
  • Additional Personal Information
    You may choose to submit additional personal information when you register for the service, for example your name and your preferred pronoun.
  • Account and Transactional Information
    When you ‘Add Accounts’ to our service, we may access, store and process your Account Information held by your account provider. Account Information includes your account details, transaction information, account features and terms and regular payments.
  • User Testimonials
    This could include your name, social media handle and any testimonial, review, or other comment on our service that you provide to us.
  • Financial Services Records
    This is record-keeping information which we collect in order to meet our regulatory and statutory duties.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
  • For us to open an account on our service in your name.
  • To provide you with your personal financial information as part of our service.
  • For minimal marketing purposes, such as to state how many users we have.

We use the information that you have given us in order to provide you with an account to use the service fully.

We may share your personal data with selected third parties, including business partners and suppliers that assist us in the provision of our service to you. The providers used by us will only collect, use, and disclose your information as instructed by us.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
  1. Your consent
    We will be able to access your account information, which includes personal data, if you give us explicit consent to do so. You can remove your consent at any time. You can do this by contacting us by email at or writing to us at OMNI Money Solutions Limited, 40 Kimbolton Road, Bedford, England, MK40 2NR.
  2. We have a contractual obligation
    We have a contract with you to process your personal financial data in order to provide our service to you or when we are processing your payment details through our subscription service.
  3. We have a legal obligation
    We may, at any point, be legally bound to process data as a result of a court ruling or another justified jurisdiction.
  4. We have a legitimate interest
    This can be for a wide range of reasons. Your data will be used in ways that would be reasonable expected and have the minimum privacy impact. For example, for marketing activities in a proportionate manner or to disclose personal data to one of our third-party partners who help to provide the service to you.

How we store your personal information

We take the security of your personal information very seriously and have appropriate physical, technical, and administrative procedures in place to help protect your personal information from unauthorised access, use or disclosure as required by law in England. We follow industry standards to protect the personal information that you submit to us, both during transmission and once we receive it.

However, no method of transmission over the Internet, or method of electronic storage, can be 100% secure. Therefore, we cannot guarantee its absolute security.

Please read our full security page at

We keep your personal information, including the financial information you provide us, until the contract between us is terminated. We will then dispose your information by erasure immediately after the request or termination has been approved.

Your data protection rights

Under data protection law, you have rights including:
  • Your right of access
    You have the right to ask us for copies of your personal information. You will need to provide us your name, address, and the period of data you would like access to.
  • Your right to rectification
    You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure
    You have the right to ask us to erase your personal information in certain circumstances. You may ask us to delete or remove personal data where there is no good reason for us continuing to process it. This is known as the ‘right to be forgotten’. You also have the right to ask us to delete or remove your personal data where we may have processed your information unlawfully or where we are required to erase your personal data to comply with law.
  • Your right to restriction of processing
    You have the right to ask us to restrict the processing of your personal information in certain circumstances. This may be when you are contesting the accuracy of the personal data we hold from you and are in the process of verifying the accuracy. In addition, you have the right when the data has been unlawfully processed by us and also if you need us to keep it in order to establish, defend or exercise a legal claim against a party.
  • Your right to object to processing
    You have the the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
  • Your right to data portability
    You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at or write to us at OMNI Money Solutions Limited, 40 Kimbolton Road, Bedford, England, MK40 2NR if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by:
  • Emailing us at
  • Writing to us at OMNI Money Solutions Limited, 40 Kimbolton Road, Bedford, England, MK40 2NR

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113        ICO website:

Cookies policy

We collect data about how you interact with our website through the use of cookies. Our website uses cookies to distinguish you from other users of our website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you give consent. You can find more information about cookies at

We use cookies to improve the online experience of our visitors and to better understand how our site is used. For example, whether you have visited our site before or whether you are a new visitor. When you browse our website, we automatically receive your computer’s internet protocol (IP) address.

Please note that third parties, such as advertising networks, may also use cookies. We have no control over this collection. These cookies are likely to be analytical or targeting cookies.
Last updated: 24th March 2022

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